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If someone is in a life-threatening situation or is unconscious, call 911 right away
When you call 911 be prepared to say:
- Your name
- The phone number from which you are calling
- Why you are calling-what has happened
- Your exact location (including intersections, landmarks, building name or apartment number)
- How many people have been injured and their condition
- What first aid help is being given
Do not hang up until the dispatcher tells you to
Call 311 for non-emergency services or information about City government programs. (TTY: 212-504-4115)
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For information about the American Red Cross in Greater New York,
www.nyredcross.org
For information about OEM,
NYC.gov
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